These guys were absolute heroes. You get what you pay for absolutely. My apartment was packed up and loaded into the trucks by midday. By 5pm all of my stuff was inside the house completely unpacked, not a box in sight. Everything where it should be, mirrors and TVs mounted onto the walls. Easytruck really did take the stress out of my move. Thanks guys!
I recently moved and needed storage for one month and wow, what a great job they did! The packers made sure that my things were well taken care of through the packing and unpacking process. They were able to use my pod space very well and made sure all of my things fit... and I had a lot of stuff! I couldn’t believe the got it all in there. They also unpacked all of my things for me and really made the move stress free.
This is the third time I moved with Easytruck- for nothing but the best reasons!
On time, organized, clean, efficient and very very friendly and helpful. After going through the details with the team leader I left.
Once everything was packed the team leader switched off the lights & a/c and locked the door. At the new place everything was brought in handled with care and unpacked. None of the items broke not even a scratch or a dent. Even the china (over 100 years old from the grandmother) made it in perfect condition! My storage pod was delivered at the requested time and - once again - everything in great condition. The handyman connected the white goods and everything was up and running before the move was even done. No fingerprints left at walls, no damaged corners in the new place, furniture assembled and put up. All boxes were unpacked and all packing materials removed.
What I really liked was the concept of reusable boxes. Brilliant, sturdy, and you do something good for the environment.
Best moving company in town!!
The team was just amazing. Both moving out and back in along with the storage between. Couldn’t have asked for more, very well organized, great communication and planning and every team member knew exactly what to do while I sat back and ticked the box checklist. Seriously guys! Highly recommendable!!
Moving with Easy Truck was an extremely positive experience. From the booking process and the lead up to the move (flexible and very attentive) and the move itself. They were unbelievably quick with packing. Very careful and professional with all the equipment and materials you could think of. They look smart and well dressed. The guys seemed to enjoy their job and I was left with the feeling they are well looked after by their employer, which is a welcome change from so many other companies you deal with. The price was very reasonable. The handy men I booked through Easy Truck were also very good. I would recommend Easy Truck to anybody!!
We've been using Easytruck since day 1 for our fulfillment needs
(both storage and moving our stuff in/out events).
All staff are professional and well versed of what they've been doing,
can't ask for more! Highly recommended.All the best,
Baby Bazaar Team
I would have given 5 to easy truck .The experience from the time I contacted Easy Truck till the time I moved out and moved in was out of this world, the responses at enquirer stage, to payment options, then the fabulous team who moved in/out our things with ultimate care and I was sitting stress free for the first time moving in Dubai.Good company, great people, amazing team.Thank you Easytruck Team!!!Simply outstanding.
This was the worst moving experience ever had and I have moved over 10 times.
They came in recommended and I can see positive feedback from others ( including a close friend but in her case it was an apartment move)but this was the most costly and inefficient move of my life . Things that went wrong :
- damaging walls ( on a brand new villa )
- lack of coordination with the team doing the electric stuff ( ie electrician , which is a separate service but Coordinated by them)
Nice electrician who helped me opening boxes and hanging the TV because by 4 pm no sight of the ceiling lamps he was required to assemble
- breaking a chair
- breaking the door of a console ( still waiting to see if they will repair - I asked them to take it back)
- losing a piece that holds a glass table to the legs
- removing things that they were clearly told to leave behind
- mismatching cables . I am still trying to find out what logic was followed- still can’t find my Apple TV on the third day, same goes with printer cable
- stuffing (shoving rather)clothes like plastic bags in Shelves without any criteria whatsoever
- workers looked exhausted
- fully knowing there was a projector , agreeing they would handle projector and screen and simply unable to do so - another company coming tomorrow - 1000 aed more
- agreeing to hanging shelves
and paintings and hardly hanged anything - one driller for 11 man
- I could go on .... the next day I spent extra 3000 aed getting professionals to come in and finish the work. Top with with the 1000 for the projector and I could have bought a car, a twith what a 3 person family move cost me.This was positioned to me as a premium company by the relationship manager . Yes it was a villa move but I have one kid and one dog ... not exactly shifting a large family . And it failed on so many fronts that it’s hard to believe this is a company capable of handling more than small moves. What bothers me is that I paid at least 30% more than I usually do and it was the most stressful move ever... and I was assured that the reason for the premium price was to have a turn key end to end stress free experience .I am still waiting for their management to contact me and explain when will they (1) return my furniture fixed (2) formally apologize for putting me through such a stressful experience.The relationship manager was on the phone all day but unable to get a firm grip on the situation. The man on the ground did not speak very good English so it was hard to communicate . It was not their fault . So many things went wrong that all I can think is that the job was not assessed properly in advance and that they sell better than they actually execute. Very disappointed
Send them an email request for a quote, in 24 hours we agree on T&Cs. Easy Contract and Payment process.Most Important thing for me was the exact correct time. The team was onsite on-time, Super Fast and Perfect packing and deliveryService is Excellent in Summary and highly recommended.
I just moved to Abu Dhabi and my main concern was how to move my things so I had a recommendation from one of my friends to contact with Easytruck and I did that and the person that he was helping me with my deal his name is Mr.Ben as he is the one that with taking care of everything for me and the movement team were very professionals as they did everything in No time and I didn't feel that there was any problems at all special Thanks to Mr.Tahir the team leader for his efforts with me . Thanks
Fantastic service from the very first call I made till the last item unpacked and put away this company was fantastic. They even made the bed for us so didn't even have to stress about making the bed. Far exceeded our expectations. Lovely staff and we were updated every step of the way on our moving day. Highly recommended. Thank you Ben your service was brillant.
I was looking for an easy and convenient way to store my household things. I was moving from Dubai and going back home. If you’ve ever fully moved countries, you’d know the hustle of selling, storage and shipping. I called EastTruck last minute. I needed them to help me move within the hour. They were at my apartment in less than an hour, packing up what I hadn’t finished packing. The team was a dream. Efficient, pleasant and easy to work with. EasyTruck was easily accessible for me whenever I need to switch things over in my pod. The movers were always at hand for any extras I needed.
I couldn’t write this review without mentioning the amazing Ben. He was able to accommodate my requests. He’s kind and friendly. Just what I needed during a stressful period.
Seriously, if you’re looking for a reliable storage and moving company...talk to these guys.
We've been dealing with Easytruck for almost 5 years now and the service they have provided with us was great. Friendly, Polite & Helpful Staffs. Very Clean Facility.Superb Customer Service.Keep up the Good Work.. :-)
Moving=mess! No more!!!!
After 14 years in Dubai and at least 7 moves I have finally found the moving company.
Whole transaction from first visit to website all the way to hanging the curtains in my new flat went extremely smooth.
Easytruck are true professionals and very easy to deal with(hence the name😁).
Cooperation with John was very smooth and simple yet everything was done to the last detail.
I will recommend you guys to all my friends.
Bravo and thank you.Ivan
You guys and your team were amazing in arranging my move. (especially at such short notice)
The team were absolutely great, polite, clean, courteous and above all efficient and did what you/they promised (A first for me in Dubai)
Very many thanks again.
UPDATE : I was contacted by Catherine and she offered to make up for the messed wardrobe and to send the team to fold and rearrange again. I upgrade the rating for the impeccable customer service from their office's side. Thanks Catherine!I paid for a hassle-free experience but the experience I got was far from being hassle-free. From lost items to forgotten items that were remebered after they left and they had to come back, this was a horrible experience. Movers were slow and when they unpacked at the new apartment, they were just throwing stuff around specially clothing which was just thrown on the floor of the closets with no care whatsoever. Would not recommend or use them again.
I would have given 7 � to easy truck if there was an option.The experience from the time I contacted Easy Truck till the time I moved out and moved in was out of this world, the responses at enquirer stage, to payment options, then the fabulous team who moved in/out our things with ultimate care and I was sitting stress free for the first time moving in Dubai.Good company, great people, amazing team.Thank you Easytruck Team!!!Special thanks to Usman and Ben!Simply outstanding.Rehman
Moving sucks! It sucks even more when you are pregnant �. The Easytruck team made the entire experience a lot less sucky than expected! I had a cheerful team of guys who knew what they were doing, did it quickly and then gave me a free Pizza as a grand finale!I’ll definitely be using this company again and would happily recommend them to my friends!Thanks again ET��
We were very happy with the service we received. Ben was extremely helpful and arranging our move was very easy. On the move day they arrived on time and were very professional. Our belongings were handled with the care and the move was concluded within a day.
I was dreading the day when we had to move out. The thought of moving everything with With my daughter running around not not going to be easy. I had been dealing with a very helpful and professional John Poole who guided me through the moving process and i was very impressed. It seemed a little higher in price than the others we quoted but i was convinced paying the extra would go a long way. On moving day, i was not disappointed. The team arrived early and started immediately. Efficient and effective.Special thanks to team leader Ashtiaq Liaqat, kashif mehmood, Amjad Naeem, M. Safdar and M. Sohail. Excellent job guys!!Highly recommended and when i do move again in the future, i know exactly who is going to help me.Thank you
What can I say! They were brilliant from the start; clear quotes, great customer service before during and after our move. The boxes were packed to capacity and securely and everything was in mint conditio! I would definitely use them again and recommend easy truck to anyone else! Thanks for making our move stress free! Rockstars!
Hassle free moving !!!!
Used them to move from JLT to Damac Hills, 1 bedroom...... they provided a couple of boxes 48hrs earlier if I wanted to start packing .... the arrived 8:00AM sharp .... 11:00AM every thing was professionally packed, secured and in the truck to the new home ..... 1:00PM I'm writing this review from my couch �� .... worth every penny ..... that's guys for the help. ��
From our first communication, Easytruck made everything very easy! It was great to chat to John about what we needed. The moving guys were on time and we're so efficient. Good value too. Highly recommended.
Amazing service from start to finish, turned up early, packed everything, moved it and unpacked and rebuilt in new location without the need for me to lift a finger. Very professional service would recommend it to anyone moving.
Probably not the cheapest in the market but definitely the best.They promised me to move within a day, I was pretty sure it wouldn't be possible but they made it. Not only the made it on time but each and every items were placed back where it was supposed to be and not one item was damaged.Amazing team, friendly and polite.Can't recommend anything else but easytruck.Well done and thank you for making this move stress free...
Neat, clean, quick, professional. Incredibly organized and experienced. The team that packed up our house did an amazing job. Our personal property was cared for and looked after by everyone. They worked later than planned to make sure everything was documented and safely moved. A very high global standard!
Save, secure, hassle free and highly recommended.I wanted to move my 1 BHK apartment from Discovery Garden to Queue Point and after doing my research on google I found easy truck and honestly the point I got call from Mr. John (customer relation) I feel this people know what they are doing and they really love it.So after some negotiation we had a deal of 1900 AED for packing and packing cloths in my Wardrobes to dishes in my kitchen everything.At sharp 8:00 AM Mr. Ali (Team Leader) was at my door step with team of 4 friendly, qualified guys and within 3 hours all of my stuff was pack with labelling on each box in the most intelligent,save way and ready to load in truck.By 4: 30 pm everything was unpack and on place in my new apartment and honestly it was stress free, save and secure process for me and the free pizza was like cherry on the top.I highly highly recommend them, best of luck Easytruck Team
On your IVR (800Easy), you have an option to chose how many bedrooms you have and will give the estimation, and for a 2 bedrooms it gave 3,100AED to 5,500AED. For my 2 bedrooms I got a quotation of 5,100 and I got a discount to get a final price of 4,760AED because you need to fill the schedule!!! This is although I am not shifting appliances except a fridge and a small cooler, and I am not shifting a dining table and no shifting for curtains at all! And the one who came to view the flat said that this is an easy job!
May sound like a commercial but True story:
I ordered movers and packers from a random company called Najam Al Falak to my place. Bunch of four guys came stared at the boxes for hours and messed up not only my packing but also my New Year's Eve( lesson 1: never try to save money when it comes to peace of mind)On 01Jan'17: I searched on google and found only one company advertising they operate 24/7 (EasyTruck) Read reviews and thought I give it a try. Called their number in the morning of first, which is a holiday, and the phone was answered by not just some management but the owner, Chris himself. (That's called personalized and someone who means business). Impressed by that I asked him for an approximate quote over the phone and within minutes he dispatched a team. (Lesson 2: order from people who know their stuff)Within an hour a team of 4/5 guys in Uniform arrived introduced themselves (once again on a holiday), I showed them th mess the other guys had made, and the team leader, Usman Butt, told me to just relax and leave everything to him and his team. Their Strong Man, Asif, walked in with tapes and boxes, cleared each and every inch, unpacked the crappy Pcking, and repacked amazingly. (The guys who messed up did 5-6 boxes in 6 hours, Easy truck team finished it in 20 minutes).They were careful, professional, friendly, clean and respectful.I forgot to add, when they came I was holding a paper and pen to make a list of everything they pack. Usman looked at me smiled and said, Sir please don't tax yourself, we will be making an entire list of the things we pack.I really hope everyone who comes to this website actually reads my entire note, because these guys genuinely deserve the praise.I actually appreciate them after what I experienced with unprofessional unknown company, and then seeing these guys taking my stress away.I have to appreciate the company for hiring professional guys.You have an amazing team.My only request to easy trucks: please start international moving too, you'll definitely be great at it.once again, thank you Chris, Usman, Asif and the entire team.
Amazing, fast, reliable and friendly service. Love the efficiency and pace that they got things done, they moved 11 years of living in one and a half days. I had complete peace of mind knowing that my personal possessions were in the very best of care. The price point was surprisingly reasonable and I particularly loved the fact that they collected the boxes to up-cycle as i was concerned about the wastage but they had even thought of that. I was so pleased to have a follow up call from the owner to check that everything had gone smoothly. I would not hesitate to recommend Easy Truck and would use them again in a heartbeat.
Professional team who arrived on time fully prepared with materials, boxes etc. You could tell they knew what they were doing and moved our 3+ bed in record time. Liked the inclusion of handymen services like connection of appliances in new place.
Easytruck did our move out, storage and move in, in september. We highly recommend this company.
Service and flexibility was amazing. Everything went smoothly. Always on time and took such good care of our things. Nice, polite and experinced crew. I will defenetly use them again and recommend.
This is the second time we have used Easytruck, we have used other movers before and there is no comparison. Easytrucks' service is outstanding, their team is very professional and went above and beyond to ensure our move went as smoothly as possible.
We had the same team leader as our previous move - Tasaddaq, he was excellent.
Great and smooth moving experience. Punctual, professional, quick, friendly and take good care of the furniture. Price is quite reasonable for the efforts and care they put into their work. Definitely a RECOMMENDATION
Exceptional customer service!!!
This is the first social media review I have ever done.
Easytruck moved us into our new place months ago and one piece of furniture was not re-assembled properly but the problem did not manifest itself until a few weeks ago. I identified the problem, gave them a call, sent pictures and their GM dispatched carpenters to assess the problem the next day and it was fixed within a week (and the carpenters left the room cleaner than when they arrived). No questions. No excuses. He just did the right thing. THAT is true customer service which most of the time is so sadly lacking in this town, and it is why Easytruck will be the FIRST call I make next time I need to move.
Used Easytruck to pack up a 3-bedroom villa, store all the items for 4 months and then deliver to my new residence. After 15 years in the UAE and multiple moves I will never look at anyone else for my relocation needs again.
The team is clear in their communication and know exactly what needs to be done. Literally from A to Z a champion solution for an otherwise daunting exercise.
Professional, highly efficient, great communication and web presence. I have used other companies to save money but ended up pulling out my hair/arguing over who broke what during transit. Easy Truck is a trucking easy decision IMO.
I used easytruck to store all my stuff when i downgraded from my house at the Ranches to a one bed on the palm ... they did a great job at the move but the real value was being able to store all my exta stuff that i didn't want to throw away .. like my scuba gear and surfboard .. i can access it anytime i want thanks to easytruck ... it's safely tucked away in their air conditioned warehouse!
Honestly anytime the words moving house come up I cringe. I have to say that I consider myself extremely lucky as I had no idea of which company to choose when it came to house from Dubai to Abu Dhabi and yet stumbled upon Easy Truck movers. It was as easy as 1 2 3. Everyone was helpful very precise and accurate when it came to what is actually included within the pricing. The team lead by Usman came to my home on time did what needed doing and by evening I was in my bedroom everything in place just as I requested. I would never use any other company and recommend everyone to use Easytruck
@Easytruck - We contacted the company just a couple of day before moving, they was able to assist us and even on a very last minute change (out of our control) was still able to accommodate us. They take care of your possessions like it’s their own and does an outstanding job wrapping everything up. I would recommend Easytruck to everyone and anyone I know!! Thank you so so much for all your assistance! This is seriously the way to move home and we will definitely contact you soon again. Thanks again guys and 5 stars to you!
The team were punctual and very efficient. It was my first big move and I was impressed with Easytruck. They worked very hard and completed the move within the time limit they had set.
Men were very polite and happy all the move!
Well done and thanks again!
From start to finish Easytruck were a delight. Ginene and her team were courteous, knowledgable and accommodating. I don't think I've ever been relocated more efficiently, not just here but back in the UK too. The team packed all of my stuff, moved it, unpacked it and put it all away for me in five hours, and that included a break for their lunch! bang up job, thanks!
First move in Dubai in 9 years. 4 bedroom villa with 9 years of accumulated stuff moved into an apartment in JLT all in one day. Great service. Arrived exactly on time. Friendly and really helpful staff. Great follow up. Re-assembled all our furniture without any problems. Would definitely recommend Easy Truck to anyone making a move.
Super efficient. Arrived at 7. Blitzed the place, wrapped everything professionally, no damage and was all setup in the new place by 3.30. Lorein in the office really helpful as well after i postponed the move twice. Really stress free and easy. Many thanks.
professional, reliable and amazing memory of where they have put your things. I called up the in charge 3 days after the move to ask him about the whereabouts of a small object and he pin pointed me to it!! unbelievable.
would highly recommend.
I've used Easytruck for 2 moves (Dubai to Abu Dhabi & vice versa), and also for short-term storage (pod) services when leaving UAE. I've always found them to be consistent, professional and courteous. They arrive on time, protect your goods, and ensure you're happy. I highly recommend them! Thanks especially to Ginene for making things so easy and stress-free!
10 Reason why I will use Easytruck again
Phone support from Ginene was excellent and follow up was timely good.
Team arrival in numbers and on time was fantastic.
Team organization and packing was second to none
Move into the new place and unpack was excellent.
Would I come back and recommend you, For sure I all ready have.
Team leader on the team was always reassuring.
Supervisor visit to make sure everything was going well.
Did I get a pizza No BOO HOO I moved outside Dubai Bummer..
All staff were professional and worked like 10 men.
Was I happy YES extremely satisfied.
The guys did a brilliant job and Ginene guided my Admin side of life with ease.
excellent move all round
Hope this feedback helps
I recently hired Easy Truck to remove and store our belongings and am pleased to say that every aspect of the operation was handled in a highly professional manner, from the initial contact with sales, through the viewing and estimate to the collection and packing of our goods, I would have no hesitation in recommending the Easy Truck team as a preferred option.
We've used Easy Truck 3 times both for business and home. Ginene is always helpful in the office and the move always goes smoothly, quickly AND most importantly efficiently. The guys are always really helpful and polite. We started at 7.45am and they left at 2.30pm!! EASY!! thank you!!
My experience with easy truck was painless and it was so refreshing to actually get the service that was promised. When I needed to get in my storage unit. They were very courteous, helpful and on time. Thanks easy truck