July 23 2019 ·Wow, what can I say? Easytruck far surpassed my expectations with how professional, fast and friendly the team were moving all of the furniture and beloved possessions into my new home exactly where I wanted it. The team are truly incredible and I would highly recommend Easytruck If you are looking for a stress free move with all the added bonuses. 5 Stars!
C and L D
06:58 17 Feb 21
I don’t give five stars easily. But our experience has been that good. We’ve used EasyTruck twice to move and once to store, even moving to different Emirates. Each time the communication is clear and fantastic. The men on the day of all our moves are professional in uniform, organized, kind to us and my children and one another and very hard working. They take moving seriously! Nothing ever broken or missing! The office staff are well organized, communicate clearly and are extremely quick to reply to email and WhatsApp. Our last move was a bit chaotic for us but the office staff absorbed our changes and tried to work with us, it was a big relief. We hope to not move again soon but if we do we will call Easytruck.
Danish Ali
10:08 10 Feb 21
I found easytruck real easy to deal with. Booking is seamless and the payment online to the actual move. No complaints at all. Free pizza was great aswell! 1st time to had Freedom pizza, we're not a pizza family, but we enjoy it. So! Only great things to say. keep it up.
Hussain Shah
13:55 09 Feb 21
Moved our 2 bedroom apt within half day, which is nothing but amazing! We never felt rush, the crew head is assuring and knows what he's doing. Will continue to recommend Easytruck - all the way.
Sukie Chima
13:10 03 Feb 21
A great team, from getting quotations and answers to the physical move itself. Highly recommended extremely efficient, hard working and prompt. I would definitely use Easytruck again.
Jolly Canam
07:44 03 Feb 21
Moving our office never been this chill with Easytruck. Crew are helpful, clean and even suggested where to place furniture properly, surprisingly better than our office lay out guys! Will definitely use them again.
Marian Fletcher
18:48 17 Jan 21
Highly recommend this company. We used them to store our furniture for a few months and were really impressed with the customer service and professionalism of the staff.
Arjun Mukerji
04:45 27 Nov 20
Really impressed. Was given the reference of EasyTruck by a friend who moved a month ago. Did not expect how fast everything was arranged. Literally was called a few hours after sending an enquiry. 12 hours later a person came to my house to review what needed to move. An hour later I had the quote. On move day they showed up EXACTLY on time. An entire house was packed and ready to go in 2 hours. 4 hours later we were installed in our new apartment. No breakage, no hassle, extremely polite and hard workers. We were kept informed throughout as to coffee/lunch/prayer breaks....extremely impressed. Highly recommend.
luisa acero
05:20 20 Nov 20
Got a quote over whatsapp, booked the move in less than 10 minutes then team arrived after a week, flawless experience! Never had such good experience from their customer service to the whole team. Keep it up. Oh, and they don't charge a fee for credit card payment!
Kareem Demian
14:12 02 Nov 20
The service provided by Ben and his team is beyond excellent. Extremely punctual, professional, reliable and responsive at all times. Their storage facilities and the delivery and assembly and moving services that they provide is for sure one of the most trustworthy I have seen. Thanks for everything team Easytruck.
Faizal Hasham
06:37 22 Oct 20
An excellent move experience, starting from Ben (overall coordination), to Aatif (estimation) and then finally Jamshaid and the team who did a tremendous job with the physical move. Professional, courteous, kind, hygenic, and efficient - we were very happy with our Easytruck move!
Melissa Galang
13:13 26 Sep 20
Was a pleasant move with Easytruck! The team is so efficient, and even advise on how my furniture can be arrange properly. I was amaze on their "eyes" of setting up things. Most important, everyone is clean! 1st time I've had got this quality of service. No brainer now, Easytruck again on our next move.
Andrew Wilson
15:03 07 Sep 20
Fantastic moving company I would highly recommend, hassle free quote, booking and payment process dealt with by Ben. Moving day completely smooth and very efficient without a single issue throughout the move, great team of movers lead by Usman Butt.
Linda Winch
06:48 05 Sep 20
The Easytruck team were very professional, worked great as a team, and were careful with all of my things. I would use them again 100%.
Joanna Jevons
10:43 24 Aug 20
I’ve moved with Easy Truck 3 times and I wouldn’t use anyone else for removals. Easytruck are so quick and slick. They moved the contents of my 4 bed villa into another 4 bed villa all before 5.30pm and didn’t require repeated direction from myself because they are so experienced and well equipped with clear communication flowing from sales office to removal men. My mirrors, pictures and TV were all hung and white goods installed and connected with no damage. These guys know what they are doing and you can trust them with your removal 100%.
Dunxiang Foo
14:40 12 Aug 20
Easytruck crew is top notch. Move manager Ben is flexible and works out a plan to accommodate changes. Ali Raza and his team of 3 are efficient and professional. Everything is packed neatly in the yellow plastic box provided. Cookware, glass items and furnitures are all properly covered with blanket and wrapped before moving off. All items are properly assembled and placed where you instructed. The one and only thing to pick on would be the house is quite dirty after the move. Well, you are rewarded with a large Freedom pizza (complimentary from easytruck) for cleaning up! Verdict: i will definitely go back to them for my next move.
Gary Dalton
09:29 12 Aug 20
Really great service. Very professional and efficient. Good value for money and very friendly and helpful staff. Overall a hassle free and stress free experience.
Chantelle Janse van Rensburg
07:04 05 Aug 20
Easy Truck has provide us with excellent service, every single person we dealt with from accounts, to admin and delivery team were polite, friendly and very helpful. I've honestly not had service on this level from any company in the UAE and they were very reasonable with pricing of packing up my apartment, storage and delivery. I would highly recommend Easy Truck to everyone. They even gave us a free pizza on our move in day!
Martin Altmann
07:26 16 Jul 20
Great company to use for a stress free move! They arrived promptly at the agreed time and finished within the time they suspected. Staff are extremely efficient and professional and all our items and valuables arrived and were reassembled without problem. Definitely will use again and recommend to anyone who is moving or needs storage in Dubai!
George Hojeige
06:04 16 Jul 20
At first glance EASYTRUCK seemed slightly on the pricier side. But after the move I can tell you it was worth EVERY penny. SUPER well organized, clean, efficient team that took the utmost care with all our stuff. They pack EVERYTHING meticulously and unpack EVERYTHING and put it in its new location. Their handyman was also great and did miracles with installing things, painting touch ups, etc.... To be honest I was jealous of my neighbour as he got a lower quote and we were moving at the same time but we are now moved in and he is crying in his living room full of boxes and we’re enjoying the new house. 🙂
Caron Welsby
09:08 08 Jul 20
A great experience from start to finish.. the guys were polite, helpful and super efficient! I would definitely recommend them for your move!
Madison Zarnett
12:03 08 Jun 20
Easytruck is the best moving service in the country. This is my second time using their services. Not only do they respect my property, but they calm me down through the stress of moving. We all know moving is stressful, but Easytruck makes it easy. Thanks Easytruck for adding ease to my move. I highly recommend them and use their services whenever needed. They are trustworthy and very easy to work with. They ensure a smooth move and are very responsive. Thanks for helping me move for the second time, Ben!
Robinho Brobinho
08:29 21 May 20
We are professionally connected to Easytruck and I have been in contact with many of the staff, from reception, to the movers to the owners. The team goes the extra mile really thinks about how to make life easier for the customer. I have been in touch with other moving companies in Dubai and must say Easytruck is the most professional in Dubai.
Eoin Sheridan
04:19 30 Mar 20
The Team led by Ali, very professional guys and treated everything as if it was their own! It was a fantastic service helping us to move our 1 bed apartment, every single item was packed perfect and reassembled correctly. The team looked great and the quality of work was fantastic. I highly recommended Easytruck.
Kayla Hart
14:26 21 Mar 20
Items were picked up just as promised early in the morning. Process was smooth. Jane was amazing with communication and was very understanding of my particular situation. And Atif was very helpful and went out of his way to even offer me a lift home on the day of my pickup. Couldn't ask for a better service or company!!!!!
Ian Brough
04:00 07 Mar 20
Excellent service from start to finish. I've moved 13 times since I cam to Dubai 22 years ago and this was by far the best team. Jamshaid who led the team was excellent. By far the most stress free move I ever had.
Lisa Maria
06:42 02 Feb 20
I could not have asked for a better experience start to finish. My move was challenging in that my order changed from storage (originally) to just a move from one flat to another. The office team worked with me. And the on-site crew were amazing. They were punctual, polite and very efficient. All my belongings were carefully wrapped in cloth and plastic even though the new home was just 18 km away. Everything arrived in the same condition it was in before the move, and the team built my furniture. Honestly this was the most stress-free move I have ever had. Truly easy!!
Roy Baltazar
10:16 09 Jan 20
The crew and the handyman team did an awesome job. From the 1st call, assessment down to our move. Never fail to impress.keep up the good works!!!!
Oz Bham
17:22 07 Jan 20
A++ Chris and his awesome team were super helpful today. Turned up 10 mins early, got down to business. Delighted to have chosen this company and would highly recommend to use this company super professional. Thanks guys.
Rodel Arvy
08:08 27 Nov 19
What can I say? Fast efficient, worth every penny and most of all they know what they're doing. From customer service, packing, moving, storage and delivery. What a great service and a fantastic team work! keep it up guys! Till my next move!
Fadi Hijazi
17:35 17 Nov 19
Just completed a move, scheduled a day before and all done on time. Have moved many times in Dubai, going through various companies and even the random small pickup truck with few movers. Easytruck made everything far less stressful and everything was professionally dismantled, unpacked and reassembled at the new location. Very friendly team overall.
Claire gray
07:01 14 Nov 19
Thank you Easytruck! Such a professional service, and super easy from start to finish. We used the storage pods to store furniture for a couple of months prior to a move. Everything has been delivered in great condition. Team so professional and system very easy to follow. Highly recommend!!!
Kris Noel
14:28 10 Nov 19
Personally picked up one of my friends baggage that he kept storage in EasyTruck and i can say how organized and helpful the staffs are. This is very well recommended to all of my friend that are planning to move or keep their personal belonging in safe place while leaving Dubai for a while.
Gordon Bland
05:00 11 Oct 19
Easytruck made our move simple and stress free. This was our fifth move in Dubai and was easily the smoothest and best organised. Ben from the sales team was very helpful setting up our move and advising our storage needs. The online payment system was simple, clear and easy to use. Ali was our on-site manager for the move. He took great care to keep us informed throughout the day. He led the team with confidence and professionalism. We were very comfortable that we were in good hands. Ali kept checking in with us during the day to make sure we were happy with everything. Furniture items were rearranged to suit our desires rather than just dumped in the target location. Our furniture was treated with great care. We have been very impressed with the whole process with Easytruck. I hope we don't need to move again soon but I know for sure who we will ask to help if needed. We give this team the highest recommendation.
Trish Bland
04:55 11 Oct 19
This was move number 5 for us in Dubai and most definitely the easiest one. The team led by Ali was amazingly efficient and so fast! Ali’s communication was fantastic through the whole experience. We were blown away. We downsized from a villa to an apartment in the Marina, so we had to store a lot too. It was great that the whole thing was organised through the one company. Easy Truck’s pricing are also very reasonable for the absolute professional service they provide. We don’t plan on moving for a very long time, but if we do, we will definitely call Easy Truck!
Shehnaaz Adam
16:39 10 Oct 19
Its my 3rd time using their storage facility, I had taken a full Pod for 4 months and stored ll my belongings and was told it is completely locked and can only be accessed by me. I was given 3 keys...I had visited the warehouse twice in the 4 months to take out some clothes and leave things i bought overseas. The day of the schedule delivery, I went down with my keys and was told the staff had broken the lock and removed my things from the pod and it was loose in the truck l I was upset as I had some valuable items, a few suitcases and personal documents in the pod as well. one item which was a plastic 4 drawer storage unit was half opened, no plastic wrapping and the contents completely open, this had my cosmetics . I had visited the warehouse less than 10 days ago, and this unit was completely wrapped in plastic. There were about 5 guys on the delivery and I asked them to leave stuff on the balcony and rest strewn just on the table. I was told to tick boxes by number as they were bringing it in, at the end there were 2 boxes missing. When I questioned the team leader, he mumbled something and said it was everything. from the pod. Once I started unpacking, I discovered several cosmetics and entire bag of ice Gels for sport injuries from my travels and face creams missing from the unwrapped unit, as I unpacked the next day I was missing my ironing board, many kitchen items such as my toaster, Wok, tea pots and kettles, ice trays, ice packs, loads of freezer and storage bags and foil plus Brand new packs of toilet rolls and kitchen paper. its been 2 days, and I am still waiting a response from the company. totally unacceptable how the delivery was done and the pod broken into without even informing me. Beware, take proper inventory of your items and check every step of the way, I am so disappointed as I trusted this company and even left my tablet and important documents, thinking Only I had access. Its a shame that this was NOT THE CASE, If it was one or 2 items i would let ot go, but its several and a all the sports gels, a bag full gone. very unhappy loyal customer
Marry Chris Malit
11:47 09 Oct 19
Outstanding customer service from start to finish. Quote was accurate and everything was picked up and delivered as such. Thanks for making the move for us stress free. Would highly recommended and would use again.
Asma Merchant
08:51 02 Sep 19
Recommend these guys for a hassle free move and storage. Great dealing with the people as well as the crew who packed the things. They treated my things well which put me at peace. The accommodated my last minute request and were a breeze to deal with. Shout out to Benjamin and Ali & his crew
Nelita Calaça-McEllin
13:20 29 Aug 19
I can highly recommend Easytruck! Our experience has been great. The customer service has been exceptional and the team that took care of the move were friendly and efficient. It’s refreshing to realise that exceptional experience still exists. All and all a job very well done!
sy
15:51 22 Jun 19
Super stars when it comes to packing and storing. My items where stored for almost 6 months and after shipping them internationally. Everything arrived perfectly. Accessing the storage was always smooth and professional. Also,their rate was the best I received . Thanks to the whole team. You made my move a pleasant one. Special thanks to Ben and Loraine .
Anastasia Myronchuk
11:51 12 Jun 19
The team did great job from organizing the move with Ben till the movers left apartment. Ben is very helpful and professional and sorts out everything very quickly. Movers team was very efficient and quick and did amazing job. Definitely worth using their professional service.
Nahid El Otmani Official ناهد العثماني
08:15 11 Jun 19
Easy truck is super professional. Loraine and Ben were super helpful, and Ali and his team are super fast. I highly recommend their service if you want a hustle free moving. They offer good price and good storage place.
Liza-Marie Henshaw
03:54 09 Jun 19
Good movers, really helpful and stayed beyond the specified time to help out. Also built some Ikea furniture whilst waiting which was kind. They did loose 1 curtain pole and drop the dining room table to cause some damage but I opted to not to pay extra for insurance so not a lot I can do. The team were nice and friendly and communication with eh British management was really helpful and easy. Would recommend the service but pay for the extra insurance is a must!
Ramzy Mustafa
05:03 20 May 19
The best moving and storage experience I’ve had so far. Fast, efficient, friendly, flexible, affordable and professional! I would defiantly suggest it to anyone in need of moving and storing! 5 stars indeed!!
Julian Danby
10:32 29 Mar 19
Easy Truck were a joy! This is the 3rd time I’ve used them now and they never fail to deliver. They pack as if the furniture and belongings were their own. They are extremely courteous and helpful. Their storage solution is fantastic and flexible. I’m confident that all my items are safe, secure and will be unpacked without a scratch. Thank you Team Easy Truck 👍
Mehnaz Fatima
05:52 24 Mar 19
Team is presentable, tidy and on time. Admin is also helpful with all our requests. Thanks Easytruck for stress free move will definitely recommend to our network.
Lina Khoury
09:34 22 Mar 19
Excellent Service!!! The only moving company that came back to me with a quotation in an hour from doing the survey. The crew is amazing and very efficient!! They stuck to their time frame and got everything moved on time and intact!! They are for sure the best moving company I have used in Dubai. A big shout out to Simon, Tasaadek and Atif.
Hong Suhee
23:07 16 Feb 19
Punctual, competent, reliable. I woulud like to hire them again in the future. From quoting to unpacking, it was very smooth. Nothing broken or damaged. From 9am to 7pm , they worked diligently so I had to let them go. Thanks to all the staff working so hard.
Dana Z
13:35 02 Feb 19
The team was great, they were very pleasant and considerate, and took really good care of the furniture. I was really worried about wooden furniture not being damaged, the guys reassured me and tadaaa here I am in my new apartment and everything is intact. Great job!
Sarah Hackett
07:13 06 Dec 18
Very professional service from day 1, they gave their best price from the start which was awesome. Simon kept in touch the whole time and didn't mind helping me with any questions I had. The booking system is super easy. Our foreman was very professional, he and his team turned up 8am on the dot, they all worked extremely hard and didn't leave until the job was done. Well done easy truck!
Patric Avery
12:29 20 May 18
The team was just amazing. Both moving out and back in along with the storage between. Couldn’t have asked for more, very well organized, great communication and planning and every team member knew exactly what to do while I sat back and ticked the box checklist. Seriously guys! Highly recommendable!!
Naths Reyes
07:00 08 May 18
Very efficient service. the Staff and Crew are all nice and professional. They handle my things with care. I never had problems with them. I am recommending Easy Truck service to everybody.
Charles Carmichael
10:03 07 May 18
Easytruck made my life easier!!! Reliable and Excellent Service! Recommending to all for their moving and relocation needs.
Audrey Mallabo
12:39 06 May 18
The guys were awesome! had pack,unpack everything with extra care like it's their own. I will not use any other moving company again. Thanks!
Sheena Oketani
06:59 02 Apr 18
We've been using Easytruck since day 1 for our fulfillment needs (both storage and moving our stuff in/out events). All staff are professional and well versed of what they've been doing, can't ask for more! Highly recommended. All the best, Baby Bazaar Team
NADEEM UDDIN
15:31 02 Aug 17
I've experience extremely poor servicing in relation to the storage facility I had used them for. Be careful to confirm exactly how many storage boxes are required as you can't rely on the initial estimation, mine ended up being 4 crates instead of 3 which obviously brings the cost up. Be careful what boxes you are ticking on the form as it isn't clear, I didn't want additional insurance but must have ticked the box without realising and you would think they would have someone verifying the form to make sure they check with you in person. They have agreed to refund this to me as luckily I spotted the extra charges on my monthly bill. Also the security deposit was being asked from me two months later, I was later told they did ask for it by email 2 months prior but again this should have been taken care of during the face to face visit by the packers so I could easily give them an undated cheque in person without hassle, not whilst I am out of the country unable to do so. Then they asked if would pay a month in advance by direct debit if I couldn't present the cheque which seemed extremely unfair under the circumstances. I had to complain again for them to rectify this, and even in past emails complaining about the poor service no one called me until I raised my concern about other issues two months later. I must say the general manager did try to make an attempt at remedial action by calling me after finally getting clarity on the previous issues I'd faced, but it was a little too late, the damage had already been done. This kind of service is the last thing you want when you've trusted them with your prized possessions. I cannot recommend them due to the experience I've had, there are plenty of other professional companies in this space in Dubai.
Christian Harris
07:27 26 Jul 17
Never had a company in Dubai who works efficiently as this guys! From the Phone operator to our move - swiftly 7 star ratings!
Catrina Valentine
08:27 30 Apr 17
I rarely leave reviews although i always intend to but this company were absolutely fabulous. I have moved 6 times in the last 5 years including 3 continents and these guys were by far the best i have ever experienced. Keep to the formula, it works!!!! The stress was alleviated by 80%. I will do and in fact have recommended them to all my friends. Excellent many thanks.
Chris Holyoak
13:43 16 Nov 16
Talk about over and above. The guys were great anyway, took care of our stuff and moved us brilliantly. But last minute I had to change times due to moving rules of our accommodation and they did everything they could to fit us in. Can't recommend them highly enough. And the pizza at the end is the perfect finishing touch! Really happy.
John Nolan
15:03 26 Jun 16
I have used easy truck t for moving twice over the last 5 years and having been in the region for 15 years its clear they are a cut above the rest of the market. The end to end experience from first contact through to completion of the move was world class if not better than what I have experienced in western countries. Most importantly all my furniture and belongings arrived in perfect condition and was unpacked exactly as requested.
- Teri DunstanAugust 27, 2019
Wow, what can I say? Easytruck far surpassed my expectations with how professional, fast and friendly the team were moving all of the furniture and beloved possessions into my new home exactly where I wanted it. The team are truly incredible and I would highly recommend Easytruck If you are looking for a stress free move with all the added bonuses. 5 Stars!
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