Frequently asked questions

The exact opposite! Mobile Storage is more affordable and much more convenient, because we take out many of the costs and hassles associated with traditional storage. Such as the need to hire labour and trucks. Plus, you only pay for professional packing and storing. Everything else is on us.

All our Mobile Storage PODs are made from top quality plywood. Why is this important? Because wood breathes and is proven as the safest way to store household items; protecting them from mold, mildew, and condensation.

Your POD will be delivered wherever you need it. Your home, office or any other location where your items need to be packed. Alternatively, our team can load them while they are still on our specially designed truck.

You’re welcome to pack yourself if you’d prefer and would like to save on the cost. Alternatively for a small fee, you can leave it to our professional packing team, who will professionally pack and load all your items for you.

Once your POD is packed and loaded, we’ll hand you the keys and deliver it back to our safe and secure, air-conditioned warehouse for storage. We have a number of warehouses across Dubai – Al Quoz, Jebel Ali & Dubai Investment Park. Your POD will be available to you 7 days a week for free – just give us 24hrs notice!

You can access your POD between 9am – 5pm 7 Days a week – we just need 24hrs notice so our warehouse staff are ready and available when you arrive. And because we write up a comprehensive inventory of the contents of each of your PODs, we’ll always know exactly where everything is, for whenever you might need it. So there’s no time wasted searching through your boxes for the things you need.

As short or as long as you want. And because we only charge by the day after your first month with us, you’ll never have to pay for any storage time you don’t use.

Naturally, for safety reasons, there are certain items you cannot store in your POD

• Flammable or hazardous goods
• Munitions or explosives
• Toxic, polluted or contaminated goods
• Living plants or animals
• Food, alcohol or perishable goods
• Illegal goods
• Waste

It’s recommended to book your move at least 4-6 weeks in advance. This allows us to plan and coordinate every aspect of the move, including customs clearance and shipping schedules.

We provide comprehensive services including packing, secure transport, customs clearance, and door-to-door delivery. We also offer insurance options and storage solutions if needed.

Our team has in-depth knowledge of global customs regulations. We handle all necessary documentation and procedures to ensure a smooth customs clearance process, minimizing delays and complications.

Yes, we offer comprehensive insurance options to protect your belongings throughout the entire moving process. Our team will help you choose the best coverage based on your needs.

Our professionals use high-quality packing materials and techniques tailored to each item. We handle all items with care, ensuring they are secure and protected during transport.

Yes, we offer secure, climate-controlled storage facilities for short-term or long-term needs. Your belongings will be safely stored until you’re ready for delivery.

The duration of your move depends on various factors, including the destination country, customs clearance, and shipping method. Our team will provide an estimated timeline based on your specific requirements.

We have a global network and can facilitate moves to most countries around the world. Contact us for specific details regarding your destination.

Costs are based on factors like the volume of items, destination, services required (packing, insurance, storage), and shipping method. We provide a detailed, transparent quote with no hidden fees.

We offer dedicated customer support throughout the entire process. You’ll have a point of contact to keep you informed, answer any questions, and ensure a seamless experience.