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Compensation
Easytruck offers an OPTIONAL individual item compensation we call ‘easy-cover’.
Damage Compensation: Upon selecting on your contract and paying for Easycover prior to your move, Easytruck will compensate the customer for damages occurring due to negligence on the part of the company or any of its employees up to a maximum of AED3,000 total towards the cost of the repair or replacement of the damaged item(s).
Individual Item Damage Compensation Guarantee Limitations:
The damage compensation amount will be capped & shall not exceed a maximum of 3,000Dhs in total regardless of the number of items or the overall claim. For the avoidance of any doubt, Easytruck’s liability shall not exceed a total of 3,000Dhs.
Damage Compensation Guarantee covers physical, visible damage to goods
and does not include mechanical or electrical derangement or malfunction.
In the event damage occurs to individual item(s) the damage needs to be reported to Easytruck by phone call to 8003279 or email [email protected]
Disclaimer:
Easytruck will employ its best efforts to ensure all items are moved without damage. In the event highly valuable items being moved, Easytruck always recommends taking a 3rd party comprehensive insurance policy covering all individual items to their total insured value during your move and is generally available at approximately 3% of the total value of your items. Easycover is limited to protect against minor visible damage for repair or replacement of individual items to a total & maximum value of 3,000Dhs regardless of the number of items damaged.
Refer Us Terms
1. A ‘Referrer’ is an individual making an introduction of a prospective customer to Easytruck.
2. A ‘Referee’ is the individual/body being introduced with such intention that they should become a customer.
3. A ‘Referral’ is the introduction of such an individual/body to Easytruck and must contain the referee party’s details such as full name(s), email address(es) and contact number(s) as well as the full bank details of the referrer.
4. Only Referrals resulting from an introduction made directly to an Easytruck salesperson or an email to [email protected] or via our webpage https://easytruck.ae/contact/refer-us/ will be entertained and considered as Referrals. Any Referrals made in retrospect will not be deemed payable should the correct and approved channels not have been used as a method of Referral.
5. Referee details must be received by Easytruck by the Referrer in advance of the Referee contacting Virtuzone.
6. The reward for a successful 12 month Storage Referral is AED500, 6 to 11 month Storage Referral is AED300, and 1 to 5 Month Storage Referral is AED200.
7. This reward shall only be deemed payable 10 working days after such time that the Referee has moved into Storage, completed and successfully signed all agreements and all payments have been received by Easytruck.
8. Easytruck reserves the right to delay or demand further evidence at its sole discretion.