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Google Rating
4.7
NADEEM UDDIN
15:31 02 Aug 17
I've experience extremely poor servicing in relation to the storage facility I had used them for. Be careful to confirm exactly how many storage boxes are required as you can't rely on the initial estimation, mine ended up being 4 crates instead of 3 which obviously brings the cost up.Be careful what boxes you are ticking on the form as it isn't clear, I didn't want additional insurance but must have ticked the box without realising and you would think they would have someone verifying the form to make sure they check with you in person. They have agreed to refund this to me as luckily I spotted the extra charges on my monthly bill.Also the security deposit was being asked from me two months later, I was later told they did ask for it by email 2 months prior but again this should have been taken care of during the face to face visit by the packers so I could
easily give them an undated cheque in person without hassle, not whilst I am out of the country unable to do so. Then they asked if would pay a month in advance by direct debit if I couldn't present the cheque which seemed extremely unfair under the circumstances. I had to complain again for them to rectify this, and even in past emails complaining about the poor service no one called me until I raised my concern about other issues two months later.I must say the general manager did try to make an attempt at remedial action by calling me after finally getting clarity on the previous issues I'd faced, but it was a little too late, the damage had already been done.This kind of service is the last thing you want when you've trusted them with your prized possessions. I cannot recommend them due to the experience I've had, there are plenty of other professional companies in this space in Dubai.
Catrina Valentine
08:27 30 Apr 17
I rarely leave reviews although i always intend to but this company were absolutely fabulous. I have moved 6 times in the last 5 years including 3 continents and these guys were by far the best i have ever experienced. Keep to the formula, it works!!!! The stress was alleviated by 80%. I will do and in fact have recommended them to all my friends. Excellent many thanks.
Christian Harris
07:27 26 Jul 17
Never had a company in Dubai who works efficiently as this guys!
From the Phone operator to our move - swiftly 7 star ratings!
Chris Holyoak
13:43 16 Nov 16
Talk about over and above. The guys were great anyway, took care of our stuff and moved us brilliantly. But last minute I had to change times due to moving rules of our accommodation and they did everything they could to fit us in. Can't recommend them highly enough. And the pizza at the end is the perfect finishing touch! Really happy.
John Nolan
15:03 26 Jun 16
I have used easy truck t for moving twice over the last 5 years and having been in the region for 15 years its clear they are a cut above the rest of the market. The end to end experience from first contact through to completion of the move was world class if not better than what I have experienced in western countries. Most importantly all my furniture and belongings arrived in perfect condition and was unpacked exactly as requested.
Naths Reyes
07:00 08 May 18
Very efficient service. the Staff and Crew are all nice and professional. They handle my things with care. I never had problems with them. I am recommending Easy Truck service to everybody.
Patric Avery
12:29 20 May 18
The team was just amazing. Both moving out and back in along with the storage between. Couldn’t have asked for more, very well organized, great communication and planning and every team member knew exactly what to do while I sat back and ticked the box checklist. Seriously guys! Highly recommendable!!
Audrey Mallabo
12:39 06 May 18
The guys were awesome! had pack,unpack everything with extra care like it's their own. I will not use any other moving company again. Thanks!
Sheena Oketani
06:59 02 Apr 18
We've been using Easytruck since day 1 for our fulfillment needs
(both storage and moving our stuff in/out events).
All staff are professional and well versed of what they've been doing,
can't ask for more! Highly recommended.All the best,
Baby Bazaar Team
Charles Carmichael
10:03 07 May 18
Easytruck made my life easier!!! Reliable and Excellent Service! Recommending to all for their moving and relocation needs.
Facebook Rating
4.7
Aya Koubar
2018-10-23T18:14:23+0000
One of the most professional company i have dealt with! Amazing team
Joanna Jevons
2018-10-09T04:45:14+0000
These guys were absolute heroes. You get what you pay for absolutely. My apartment was packed up and loaded into the trucks by midday. By 5pm all of my stuff was inside the house completely unpacked, not a box in sight. Everything where it should be, mirrors and TVs mounted onto the walls. Easytruck really did take the stress out of my move. Thanks guys!
Madison Sarah
2018-08-12T15:41:35+0000
I recently moved and needed storage for one month and wow, what a great job they did! The packers made sure that my things were well taken care of through the packing and unpacking process. They were able to use my pod space very well and made sure all of my things fit... and I had a lot of stuff! I couldn’t believe the got it all in there. They also unpacked all of my things for me and really made the move stress free.
Astrid Ellis
2018-06-28T09:22:20+0000
This is the third time I moved with Easytruck- for nothing but the best reasons!
On time, organized, clean, efficient and very very friendly and helpful. After going through the details with the team leader I left.
Once everything was packed the team leader switched off the lights & a/c and locked the door. At the new place everything was brought in handled with care and unpacked. None of the items broke not even a scratch or a dent. Even the china (over 100 years old from the grandmother) made it in perfect condition! My storage pod was delivered at the requested time and - once again - everything in great condition. The handyman connected the white goods and everything was up and running before the move was even done. No fingerprints left at walls, no damaged corners in the new place, furniture assembled and put up. All boxes were unpacked and all packing materials removed.
What I really liked was the concept of reusable boxes. Brilliant, sturdy, and you do something good for the environment.
Best moving company in town!!
Patric Avery
2018-05-20T12:26:26+0000
The team was just amazing. Both moving out and back in along with the storage between. Couldn’t have asked for more, very well organized, great communication and planning and every team member knew exactly what to do while I sat back and ticked the box checklist. Seriously guys! Highly recommendable!!
Audrey Hebron Mallabo
2018-05-06T12:38:08+0000
The guys were awesome! had pack,unpack everything with extra care like it's their own. I will not use any other moving company again. Thanks!
Mj Balaguer
2018-05-03T12:04:04+0000
Used the Easytruck to move our office within JLT. Easy booking, easy process, and hassle-free move service. Thanks guys!
Rianca van Dijke
2018-04-19T04:44:16+0000
Moving with Easy Truck was an extremely positive experience. From the booking process and the lead up to the move (flexible and very attentive) and the move itself. They were unbelievably quick with packing. Very careful and professional with all the equipment and materials you could think of. They look smart and well dressed. The guys seemed to enjoy their job and I was left with the feeling they are well looked after by their employer, which is a welcome change from so many other companies you deal with. The price was very reasonable. The handy men I booked through Easy Truck were also very good. I would recommend Easy Truck to anybody!!
Abraham Yanig II
2018-04-03T09:57:50+0000
Thank you for helping us move our instruments with utmost care. Kudos to Usman and the team for a job well done. Cheers
Sheena Oketani-Gliponeo
2018-04-02T06:41:41+0000
We've been using Easytruck since day 1 for our fulfillment needs
(both storage and moving our stuff in/out events).
All staff are professional and well versed of what they've been doing,
can't ask for more! Highly recommended.All the best,
Baby Bazaar Team
Lyzette Turner-Dauncey
2018-03-28T17:34:24+0000
Excellent all around ( and flexible ) service. Will use Easytruck again, and recommend them.
Abdelhamid Kamil
2018-03-26T13:25:23+0000
I would have given 5 to easy truck .The experience from the time I contacted Easy Truck till the time I moved out and moved in was out of this world, the responses at enquirer stage, to payment options, then the fabulous team who moved in/out our things with ultimate care and I was sitting stress free for the first time moving in Dubai.Good company, great people, amazing team.Thank you Easytruck Team!!!Simply outstanding.
Kamil
Sofia Guerra da Mota
2018-03-24T16:10:15+0000
This was the worst moving experience ever had and I have moved over 10 times.
They came in recommended and I can see positive feedback from others ( including a close friend but in her case it was an apartment move)but this was the most costly and inefficient move of my life . Things that went wrong :
- damaging walls ( on a brand new villa )
- lack of coordination with the team doing the electric stuff ( ie electrician , which is a separate service but Coordinated by them)
Nice electrician who helped me opening boxes and hanging the TV because by 4 pm no sight of the ceiling lamps he was required to assemble
- breaking a chair
- breaking the door of a console ( still waiting to see if they will repair - I asked them to take it back)
- losing a piece that holds a glass table to the legs
- removing things that they were clearly told to leave behind
- mismatching cables . I am still trying to find out what logic was followed- still can’t find my Apple TV on the third day, same goes with printer cable
- stuffing (shoving rather)clothes like plastic bags in Shelves without any criteria whatsoever
- workers looked exhausted
- fully knowing there was a projector , agreeing they would handle projector and screen and simply unable to do so - another company coming tomorrow - 1000 aed more
- agreeing to hanging shelves
and paintings and hardly hanged anything - one driller for 11 man
- I could go on .... the next day I spent extra 3000 aed getting professionals to come in and finish the work. Top with with the 1000 for the projector and I could have bought a car, a twith what a 3 person family move cost me.This was positioned to me as a premium company by the relationship manager . Yes it was a villa move but I have one kid and one dog ... not exactly shifting a large family . And it failed on so many fronts that it’s hard to believe this is a company capable of handling more than small moves. What bothers me is that I paid at least 30% more than I usually do and it was the most stressful move ever... and I was assured that the reason for the premium price was to have a turn key end to end stress free experience .I am still waiting for their management to contact me and explain when will they (1) return my furniture fixed (2) formally apologize for putting me through such a stressful experience.The relationship manager was on the phone all day but unable to get a firm grip on the situation. The man on the ground did not speak very good English so it was hard to communicate . It was not their fault . So many things went wrong that all I can think is that the job was not assessed properly in advance and that they sell better than they actually execute. Very disappointed
Brian Bell
2018-03-07T15:01:47+0000
Just moved today with the help of Easytruck. Efficient , friendly staff. Punctual and moved to a 5 bed villa in a day....amazing.Would recommend them to anyone.Thanks guys���
Ava Grey Casabar
2018-02-09T19:06:10+0000
We've been storing with Easytruck Al Quoz for a year now, and I must say, all is seamless, everything is well organized, customer service at its finest which is very handy.Thank you guys!
Wael Soliman
2018-02-07T15:59:10+0000
Send them an email request for a quote, in 24 hours we agree on T&Cs. Easy Contract and Payment process.Most Important thing for me was the exact correct time. The team was onsite on-time, Super Fast and Perfect packing and deliveryService is Excellent in Summary and highly recommended.
Ahmed El Deeb
2018-02-03T11:09:44+0000
I just moved to Abu Dhabi and my main concern was how to move my things so I had a recommendation from one of my friends to contact with Easytruck and I did that and the person that he was helping me with my deal his name is Mr.Ben as he is the one that with taking care of everything for me and the movement team were very professionals as they did everything in No time and I didn't feel that there was any problems at all special Thanks to Mr.Tahir the team leader for his efforts with me . Thanks
Amanda Vint Edmunds
2018-01-25T07:14:53+0000
Fantastic service from the very first call I made till the last item unpacked and put away this company was fantastic. They even made the bed for us so didn't even have to stress about making the bed. Far exceeded our expectations. Lovely staff and we were updated every step of the way on our moving day. Highly recommended. Thank you Ben your service was brillant.
Sandra Bousi
2018-01-24T12:13:26+0000
I was looking for an easy and convenient way to store my household things. I was moving from Dubai and going back home. If you’ve ever fully moved countries, you’d know the hustle of selling, storage and shipping. I called EastTruck last minute. I needed them to help me move within the hour. They were at my apartment in less than an hour, packing up what I hadn’t finished packing. The team was a dream. Efficient, pleasant and easy to work with. EasyTruck was easily accessible for me whenever I need to switch things over in my pod. The movers were always at hand for any extras I needed.
I couldn’t write this review without mentioning the amazing Ben. He was able to accommodate my requests. He’s kind and friendly. Just what I needed during a stressful period.
Seriously, if you’re looking for a reliable storage and moving company...talk to these guys.
Nivlak Nomila
2018-01-24T05:42:49+0000
Excellent Customer Service. Very helpful and friendly staffs. ��
Michelle Magpantay Alvarez
2018-01-22T07:41:32+0000
We've been dealing with Easytruck for almost 5 years now and the service they have provided with us was great. Friendly, Polite & Helpful Staffs. Very Clean Facility.Superb Customer Service.Keep up the Good Work.. :-)
Ivan Zgombic
2017-12-14T11:00:02+0000
Moving=mess! No more!!!!
After 14 years in Dubai and at least 7 moves I have finally found the moving company.
Whole transaction from first visit to website all the way to hanging the curtains in my new flat went extremely smooth.
Easytruck are true professionals and very easy to deal with(hence the name😁).
Cooperation with John was very smooth and simple yet everything was done to the last detail.
I will recommend you guys to all my friends.
Bravo and thank you.Ivan
Simon Ward
2017-12-03T18:28:29+0000
Outstandingly good service and great value for money, you can move cheaper but you won’t get the same level of care and service from the small ads!
Darren Williams
2017-11-29T08:12:03+0000
You guys and your team were amazing in arranging my move. (especially at such short notice)
The team were absolutely great, polite, clean, courteous and above all efficient and did what you/they promised (A first for me in Dubai)
Very many thanks again.
Fady Zedan
2017-11-04T09:20:33+0000
UPDATE : I was contacted by Catherine and she offered to make up for the messed wardrobe and to send the team to fold and rearrange again. I upgrade the rating for the impeccable customer service from their office's side. Thanks Catherine!I paid for a hassle-free experience but the experience I got was far from being hassle-free. From lost items to forgotten items that were remebered after they left and they had to come back, this was a horrible experience. Movers were slow and when they unpacked at the new apartment, they were just throwing stuff around specially clothing which was just thrown on the floor of the closets with no care whatsoever. Would not recommend or use them again.
Zishan Basharat
2017-11-03T15:41:00+0000
I would have given 7 � to easy truck if there was an option.The experience from the time I contacted Easy Truck till the time I moved out and moved in was out of this world, the responses at enquirer stage, to payment options, then the fabulous team who moved in/out our things with ultimate care and I was sitting stress free for the first time moving in Dubai.Good company, great people, amazing team.Thank you Easytruck Team!!!Special thanks to Usman and Ben!Simply outstanding.Rehman
Jack Peto
2017-11-02T06:22:20+0000
If your looking for someone to help you move or store stuff I recommend this brilliant service. They made moving easy for us
Aaron Sayers
2017-11-01T19:48:15+0000
Absolutely brilliant. I can honestly say I was pleasantly surprised by the service provided. Definitely will be recommending and using again myself if needed.
Caz Ross
2017-10-29T14:40:10+0000
Moving sucks! It sucks even more when you are pregnant �. The Easytruck team made the entire experience a lot less sucky than expected! I had a cheerful team of guys who knew what they were doing, did it quickly and then gave me a free Pizza as a grand finale!I’ll definitely be using this company again and would happily recommend them to my friends!Thanks again ET��
Megan Turner
2017-10-25T03:53:10+0000
We were very happy with the service we received. Ben was extremely helpful and arranging our move was very easy. On the move day they arrived on time and were very professional. Our belongings were handled with the care and the move was concluded within a day.
Khandu
2017-10-23T11:02:26+0000
If there is an option to give more then five stars, I would give it. Their service and behavior is super awesome!!!
Jason Bolton
2017-10-20T13:33:05+0000
Best moving experience ever! Living a fast pace life in Dubai and not having to worry about sacrificing your weekend to move is bliss. Thank you to all the movers for being professional and speedy
James Curry
2017-10-08T04:59:04+0000
Excellent moving service. Highly professional team. Recommend to anyone looking to relocate within Dubai - small or large scale. Will use again. Keep up the great work!
Rohit Patel
2017-10-04T16:31:16+0000
I was dreading the day when we had to move out. The thought of moving everything with With my daughter running around not not going to be easy. I had been dealing with a very helpful and professional John Poole who guided me through the moving process and i was very impressed. It seemed a little higher in price than the others we quoted but i was convinced paying the extra would go a long way. On moving day, i was not disappointed. The team arrived early and started immediately. Efficient and effective.Special thanks to team leader Ashtiaq Liaqat, kashif mehmood, Amjad Naeem, M. Safdar and M. Sohail. Excellent job guys!!Highly recommended and when i do move again in the future, i know exactly who is going to help me.Thank you
Antonia Malt
2017-10-03T14:24:49+0000
Perfect moving service from Umm Sequiem to Al Barsha. The person who came to quote was extremely knowledgable and the moving team was so pleasant, quiet and polite! Everything went perfect! Thank you
Nada Dabliz
2017-10-03T09:49:30+0000
Thank you for the good service, thank you for the excellent team, they did a very good job.. organised
Tiny Turner
2017-10-02T08:27:45+0000
Brilliant!!! Excellent all round great job on time and a nice bunch of helpful polite and hard working guys too.
Siddhika Kabir
2017-09-20T10:06:17+0000
Stressfree move , amazing service and worth for money. Used for first time and this guy's done a great job.
Chris Price
2017-09-13T11:55:48+0000
What can I say! They were brilliant from the start; clear quotes, great customer service before during and after our move. The boxes were packed to capacity and securely and everything was in mint conditio! I would definitely use them again and recommend easy truck to anyone else! Thanks for making our move stress free! Rockstars!
Abdelrahman M. Taha
2017-09-13T09:08:44+0000
Hassle free moving !!!!
Used them to move from JLT to Damac Hills, 1 bedroom...... they provided a couple of boxes 48hrs earlier if I wanted to start packing .... the arrived 8:00AM sharp .... 11:00AM every thing was professionally packed, secured and in the truck to the new home ..... 1:00PM I'm writing this review from my couch �� .... worth every penny ..... that's guys for the help. ��
Christian Harris
2017-07-26T07:27:55+0000
Never had a company in Dubai who works efficiently as this guys!
From the Phone operator to our move - swiftly 7 star!
Yvonne Kaleta
2017-07-24T14:30:45+0000
Moved my 3 bed villa from Al Ain to Dubai. Was left with over 52 boxes to unpack even though my agreement was for pack and unpack. Not great at all!
Mandy Monaghan
2017-07-04T15:25:04+0000
From our first communication, Easytruck made everything very easy! It was great to chat to John about what we needed. The moving guys were on time and we're so efficient. Good value too. Highly recommended.
Chris Wright
2017-04-30T13:59:25+0000
Amazing service from start to finish, turned up early, packed everything, moved it and unpacked and rebuilt in new location without the need for me to lift a finger. Very professional service would recommend it to anyone moving.
Jean-Loup De Reymaeker
2017-04-24T08:05:06+0000
Probably not the cheapest in the market but definitely the best.They promised me to move within a day, I was pretty sure it wouldn't be possible but they made it. Not only the made it on time but each and every items were placed back where it was supposed to be and not one item was damaged.Amazing team, friendly and polite.Can't recommend anything else but easytruck.Well done and thank you for making this move stress free...
Ciarán Bonass
2017-03-20T11:27:11+0000
Neat, clean, quick, professional. Incredibly organized and experienced. The team that packed up our house did an amazing job. Our personal property was cared for and looked after by everyone. They worked later than planned to make sure everything was documented and safely moved. A very high global standard!
Fadee Naeem
2017-03-13T05:17:54+0000
Save, secure, hassle free and highly recommended.I wanted to move my 1 BHK apartment from Discovery Garden to Queue Point and after doing my research on google I found easy truck and honestly the point I got call from Mr. John (customer relation) I feel this people know what they are doing and they really love it.So after some negotiation we had a deal of 1900 AED for packing and packing cloths in my Wardrobes to dishes in my kitchen everything.At sharp 8:00 AM Mr. Ali (Team Leader) was at my door step with team of 4 friendly, qualified guys and within 3 hours all of my stuff was pack with labelling on each box in the most intelligent,save way and ready to load in truck.By 4: 30 pm everything was unpack and on place in my new apartment and honestly it was stress free, save and secure process for me and the free pizza was like cherry on the top.I highly highly recommend them, best of luck Easytruck Team
Faris M. Al-Malouf
2017-02-06T14:24:41+0000
On your IVR (800Easy), you have an option to chose how many bedrooms you have and will give the estimation, and for a 2 bedrooms it gave 3,100AED to 5,500AED. For my 2 bedrooms I got a quotation of 5,100 and I got a discount to get a final price of 4,760AED because you need to fill the schedule!!! This is although I am not shifting appliances except a fridge and a small cooler, and I am not shifting a dining table and no shifting for curtains at all! And the one who came to view the flat said that this is an easy job!
Ahmad Sadiq
2017-01-02T11:37:05+0000
May sound like a commercial but True story:
I ordered movers and packers from a random company called Najam Al Falak to my place. Bunch of four guys came stared at the boxes for hours and messed up not only my packing but also my New Year's Eve( lesson 1: never try to save money when it comes to peace of mind)On 01Jan'17: I searched on google and found only one company advertising they operate 24/7 (EasyTruck) Read reviews and thought I give it a try. Called their number in the morning of first, which is a holiday, and the phone was answered by not just some management but the owner, Chris himself. (That's called personalized and someone who means business). Impressed by that I asked him for an approximate quote over the phone and within minutes he dispatched a team. (Lesson 2: order from people who know their stuff)Within an hour a team of 4/5 guys in Uniform arrived introduced themselves (once again on a holiday), I showed them th mess the other guys had made, and the team leader, Usman Butt, told me to just relax and leave everything to him and his team. Their Strong Man, Asif, walked in with tapes and boxes, cleared each and every inch, unpacked the crappy Pcking, and repacked amazingly. (The guys who messed up did 5-6 boxes in 6 hours, Easy truck team finished it in 20 minutes).They were careful, professional, friendly, clean and respectful.I forgot to add, when they came I was holding a paper and pen to make a list of everything they pack. Usman looked at me smiled and said, Sir please don't tax yourself, we will be making an entire list of the things we pack.I really hope everyone who comes to this website actually reads my entire note, because these guys genuinely deserve the praise.I actually appreciate them after what I experienced with unprofessional unknown company, and then seeing these guys taking my stress away.I have to appreciate the company for hiring professional guys.You have an amazing team.My only request to easy trucks: please start international moving too, you'll definitely be great at it.once again, thank you Chris, Usman, Asif and the entire team.
Lucy Bruce
2016-12-29T05:52:43+0000
Amazing, fast, reliable and friendly service. Love the efficiency and pace that they got things done, they moved 11 years of living in one and a half days. I had complete peace of mind knowing that my personal possessions were in the very best of care. The price point was surprisingly reasonable and I particularly loved the fact that they collected the boxes to up-cycle as i was concerned about the wastage but they had even thought of that. I was so pleased to have a follow up call from the owner to check that everything had gone smoothly. I would not hesitate to recommend Easy Truck and would use them again in a heartbeat.
Solle Svan
2016-11-18T12:26:51+0000
Had your guys at home today - what a pleasure to see them work. Efficiently,perfection, and with a smile.
Chris Holyoak
2016-11-16T13:45:22+0000
Talk about over and above. The guys were great anyway, took care of our stuff and moved us brilliantly. But last minute I had to change times due to moving rules of our accommodation and they did everything they could to fit us in. Can't recommend them highly enough. And the pizza at the end is the perfect finishing touch! Really happy.
David Condon
2016-10-16T08:01:39+0000
Professional team who arrived on time fully prepared with materials, boxes etc. You could tell they knew what they were doing and moved our 3+ bed in record time. Liked the inclusion of handymen services like connection of appliances in new place.
Kieran Ballard-Tremeer
2016-10-12T08:55:43+0000
Easy Truck were beyond wonderful taking care of my house move. They were professional, looked after my items and even put my slippers by my bed when they unpacked. They are punctual and efficient.Highly recommended.
Tina Campbell
2016-10-12T08:27:00+0000
Super friendly and professional - a great warehousing solution for SMEs!
Kerry Schultz
2016-10-12T07:06:51+0000
Always helpful and responsive staff. Timely, well packaged removal service and secure but easily accessible storage facility. Even kept my plant alive for 6 months! � Thanks guys!
Mette Braae
2016-10-11T11:58:01+0000
Easytruck did our move out, storage and move in, in september. We highly recommend this company.
Service and flexibility was amazing. Everything went smoothly. Always on time and took such good care of our things. Nice, polite and experinced crew. I will defenetly use them again and recommend.
Narmeen Jabari
2016-10-06T09:30:02+0000
I just moved two days ago with easy truck. They were amazing, professional team , moving was smooth and easy.
Thanks easy truck team.
Steve Robinson
2016-09-29T09:58:46+0000
This is the second time we have used Easytruck, we have used other movers before and there is no comparison. Easytrucks' service is outstanding, their team is very professional and went above and beyond to ensure our move went as smoothly as possible.
We had the same team leader as our previous move - Tasaddaq, he was excellent.
Waleed Magdy
2016-07-27T07:05:40+0000
Great and smooth moving experience. Punctual, professional, quick, friendly and take good care of the furniture. Price is quite reasonable for the efforts and care they put into their work. Definitely a RECOMMENDATION
Scott Darden
2016-06-08T13:17:36+0000
Exceptional customer service!!!
This is the first social media review I have ever done.
Easytruck moved us into our new place months ago and one piece of furniture was not re-assembled properly but the problem did not manifest itself until a few weeks ago. I identified the problem, gave them a call, sent pictures and their GM dispatched carpenters to assess the problem the next day and it was fixed within a week (and the carpenters left the room cleaner than when they arrived). No questions. No excuses. He just did the right thing. THAT is true customer service which most of the time is so sadly lacking in this town, and it is why Easytruck will be the FIRST call I make next time I need to move.
Karl Hougaard
2016-06-05T12:54:09+0000
Used Easytruck to pack up a 3-bedroom villa, store all the items for 4 months and then deliver to my new residence. After 15 years in the UAE and multiple moves I will never look at anyone else for my relocation needs again.
The team is clear in their communication and know exactly what needs to be done. Literally from A to Z a champion solution for an otherwise daunting exercise.
Well done!
Neil Petch
2016-06-05T12:50:03+0000
Professional, highly efficient, great communication and web presence. I have used other companies to save money but ended up pulling out my hair/arguing over who broke what during transit. Easy Truck is a trucking easy decision IMO.
Geoff Rapp
2016-06-05T11:27:18+0000
I used easytruck to store all my stuff when i downgraded from my house at the Ranches to a one bed on the palm ... they did a great job at the move but the real value was being able to store all my exta stuff that i didn't want to throw away .. like my scuba gear and surfboard .. i can access it anytime i want thanks to easytruck ... it's safely tucked away in their air conditioned warehouse!
Alex Ionides
2016-06-05T09:27:24+0000
Very professional company with excellent service. They do what they say and they do it well. Highly recommended.
Julie Atkinson
2016-05-29T07:12:57+0000
Absolutely outstanding - excellent service and fantastic staff!
Richard Riddick
2016-05-16T13:38:36+0000
Honestly anytime the words moving house come up I cringe. I have to say that I consider myself extremely lucky as I had no idea of which company to choose when it came to house from Dubai to Abu Dhabi and yet stumbled upon Easy Truck movers. It was as easy as 1 2 3. Everyone was helpful very precise and accurate when it came to what is actually included within the pricing. The team lead by Usman came to my home on time did what needed doing and by evening I was in my bedroom everything in place just as I requested. I would never use any other company and recommend everyone to use Easytruck
Alison Halstead
2016-02-29T05:05:02+0000
Professional, efficient and fast team. Move completed in 1 day as promised. And boxes collected to reuse on other jobs. I would recommend Easytruck for a stress free move.
Natelee Cocks
2016-01-31T12:36:20+0000
@Easytruck - We contacted the company just a couple of day before moving, they was able to assist us and even on a very last minute change (out of our control) was still able to accommodate us. They take care of your possessions like it’s their own and does an outstanding job wrapping everything up. I would recommend Easytruck to everyone and anyone I know!! Thank you so so much for all your assistance! This is seriously the way to move home and we will definitely contact you soon again. Thanks again guys and 5 stars to you!
Debbie Bagnall
2016-01-25T13:37:06+0000
The team were punctual and very efficient. It was my first big move and I was impressed with Easytruck. They worked very hard and completed the move within the time limit they had set.
Men were very polite and happy all the move!
Well done and thanks again!
Tan Choon Wah
2016-01-21T04:37:18+0000
Thanks easytruck for the efficient, organized and excellent service. The movers are professional and fast. Thumb up for them.
Suzanne Sheerin
2016-01-10T08:07:24+0000
Fantastic service from start to finish! The team were professional, friendly and very organized! Made the move so much easier and stress free! Would highly recommend for storage and moving services!
Phil Sissons
2015-09-24T15:24:33+0000
From start to finish Easytruck were a delight. Ginene and her team were courteous, knowledgable and accommodating. I don't think I've ever been relocated more efficiently, not just here but back in the UK too. The team packed all of my stuff, moved it, unpacked it and put it all away for me in five hours, and that included a break for their lunch! bang up job, thanks!
Andrew Watson
2015-08-27T03:44:40+0000
First move in Dubai in 9 years. 4 bedroom villa with 9 years of accumulated stuff moved into an apartment in JLT all in one day. Great service. Arrived exactly on time. Friendly and really helpful staff. Great follow up. Re-assembled all our furniture without any problems. Would definitely recommend Easy Truck to anyone making a move.
Ian Baker
2015-07-07T07:28:48+0000
Super efficient. Arrived at 7. Blitzed the place, wrapped everything professionally, no damage and was all setup in the new place by 3.30. Lorein in the office really helpful as well after i postponed the move twice. Really stress free and easy. Many thanks.
Rebecca Bishop
2015-07-07T06:05:27+0000
Amazing service - highly recommend. The whole process from start to finish ran smoothly thanks to Easytrucks professionalism.
Simon Rastrick
2015-05-04T12:40:35+0000
Excellent service! The team were polite, caring and effective! could not have expected better!! Will use your company again!!
Golnaz Bahmanyar
2015-04-20T11:10:40+0000
professional, reliable and amazing memory of where they have put your things. I called up the in charge 3 days after the move to ask him about the whereabouts of a small object and he pin pointed me to it!! unbelievable.
would highly recommend.
Ismat Abidi
2015-04-13T07:23:54+0000
Can't fault this service. Very efficient, helpful and for the quality of service you get, it's worth the price. Makes the move stress-free. Excellent customer service.
Peter McNally
2015-03-11T11:49:37+0000
I've used Easytruck for 2 moves (Dubai to Abu Dhabi & vice versa), and also for short-term storage (pod) services when leaving UAE. I've always found them to be consistent, professional and courteous. They arrive on time, protect your goods, and ensure you're happy. I highly recommend them! Thanks especially to Ginene for making things so easy and stress-free!
Shaggy Dubaibhoy
2015-03-10T17:44:51+0000
10 Reason why I will use Easytruck again
Phone support from Ginene was excellent and follow up was timely good.
Team arrival in numbers and on time was fantastic.
Team organization and packing was second to none
Move into the new place and unpack was excellent.
Would I come back and recommend you, For sure I all ready have.
Team leader on the team was always reassuring.
Supervisor visit to make sure everything was going well.
Did I get a pizza No BOO HOO I moved outside Dubai Bummer..
All staff were professional and worked like 10 men.
Was I happy YES extremely satisfied.
The guys did a brilliant job and Ginene guided my Admin side of life with ease.
excellent move all round
Hope this feedback helps
Kind Regards
Derek
Calum Brown
2015-02-09T05:58:12+0000
I recently hired Easy Truck to remove and store our belongings and am pleased to say that every aspect of the operation was handled in a highly professional manner, from the initial contact with sales, through the viewing and estimate to the collection and packing of our goods, I would have no hesitation in recommending the Easy Truck team as a preferred option.
Dawn Ormerod
2015-01-13T11:32:11+0000
We've used Easy Truck 3 times both for business and home. Ginene is always helpful in the office and the move always goes smoothly, quickly AND most importantly efficiently. The guys are always really helpful and polite. We started at 7.45am and they left at 2.30pm!! EASY!! thank you!!
Angela Harris
2015-01-12T13:01:58+0000
My experience with easy truck was painless and it was so refreshing to actually get the service that was promised. When I needed to get in my storage unit. They were very courteous, helpful and on time. Thanks easy truck
Peter Winter
2014-12-29T15:12:16+0000
Very helpful and communicative staff. Evrybody does there bit and the procedures are well thought out. Would definately use Easytruck again.
Alexandra Hutley
2013-11-28T14:17:36+0000
I would definitely recommend Easytruck to friends - really helpful, friendly staff who made the move stress free. The NKD pizza for dinner was an added bonus too.
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